The shuttle service was timely and straightforward, making transfers to the airport hassle-free. A notable highlight was the stunning views from the 27th-floor fitness area, offering a serene escape after a long travel day.

Friendly staff but shuttle gaps at night.

The free shuttle service was a definite plus, though the

timing could be more frequent, especially during late arrivals. The staff were exceptionally friendly and accommodating, making our check-in process smooth. I particularly enjoyed the comfortable beds and the varied breakfast options, catering to different dietary needs. Just a little more attention to cleaning would elevate the experience.

Had an awesome time with friends! We explored some local attractions and enjoyed delicious meals at the hotel restaurant. The views from our room were stunning, especially from the 26th floor. The self-service area for snacks and drinks was a nice touch, making it easy to grab something between outings. I'd recommend checking the shuttle schedule ahead of time, as it is limited.

But we did face long waits at the front desk during check-in, which made things a bit frustrating when we arrived. It would be great if they could add a few more staff to handle the busy times.

comforting stay , but minor shuttle delays

The beds provided exceptional comfort , allowing for restful sleep, which is crucial after long travel days. The breakfast options were diverse and catered well to various dietary needs, making it enjoyable for everyone. Additionally, the restaurant offered a great dinner menu at reasonable prices, providing convenience without the need to venture elsewhere. I particularly valued the pool area, as it offered a nice spot to unwind after a busy day.

While the stay was enjoyable overall , the shuttle service could be improved to ensure quicker transfers to and from the airport.

Family suitable for comfortable stay

We had this fantastic experience with the room service, ordered some late-night snacks, and it was surprisingly good. I mean, I was impressed with the comfort of the bed, perfect for unwinding after a long day.

It wasn’t exactly a steal, but it did the job.

I had an amazing stay with a large room and incredible views from the 26th floor. breakfast was delicious, but the pool was quite small. I'd definitely come back!

However, it’s further from the airport than expected—about 15 km, which caught me off guard. The communal areas could use some updates. furniture shows wear, and the bathroom cleanliness didn’t quite meet my standards. There’s also an odd delay with the shuttle service, as it runs infrequently, meaning I had to shell out for a taxi after arriving because the next shuttle wasn’t for another two hours.

Just a top selection for an overnight stay in Guarulhos with real value for money. The front desk staff were helpful when moving me to a different room after I complained about the initial one. Make sure to check the shuttle times ahead of arrival.

the shuttle service was super convenient, making it easy to get to the airport! rooms were quite spacious and well-maintained. The staff was always really friendly.

long waits at check-in.

The hotel features a fantastic indoor pool offering panoramic views of the city and a great breakfast menu with a delicious array of options for all appetites. The shuttle service from the airport is efficient, taking about 15 minutes to arrive, making it a breeze for travelers.

Outdated furnishings.

The location near the airport is a major advantage, making it convenient for travelers. Breakfast options were plentiful and enjoyable, particularly the variety of cold buffet dishes. However, the staff could improve significantly. there was excessive noise from chambermaids and frequent calls from reception regarding check-out times, which disrupted rest. Additionally, the late-night snack provided upon arrival fell short of expectations, leading to a frustrating first impression.